January 1, 2024 By Dwight Akerman, OD, MBA, FAAO, FBCLA, FIACLE The study by Lim et al. (2023) aimed to benchmark the...
August 15, 2023 By Dwight Akerman, OD, MBA, FAAO, FBCLA, FIACLE Artificial intelligence-based chatbot functions are increasingly used for customer service and...