Myopia News Briefs

X-Cel Launches the Bounce Back Program

May 1, 2020

Duluth, Georgia – X-Cel Specialty Contacts has launched the Bounce Back program, a comprehensive offering to support specialty contact lens practices and patients in efforts to reignite and reinvent the “new normal” for their business and to recover from COVID-19.

The Bounce Back program offers extensive programs including patient recall support, simplified ordering with free add-ons, extended warranties to 120 days, reduced prices on fitting sets and spare lenses, shipping discounts through USPS First Class mail, direct shipments to patients, as well as, ongoing educational events.

“Through this support program, our customers can count on X-Cel to help Reignite and Reinvent their practicesand most importantly, to be in a position to quickly Recover from this crisis.  As a one-stop-shop for everything optical businesses may need via our sister divisions in Walman, our vision is to be the most trusted business partner in the industry” says Derrell James, VP/GM of X-Cel Specialty Contacts.

For more information on Bounce Back, visit www.xcelspecialtycontacts.com or call customer service at 800.241.9312.

For additional resources, X-Cel’s parent company Walman has launched AskWalman, an Information and Resource HelpLine, as well as, the Grand Reopening Playbook, A Guide to Reopening Safely & Successfully Amid COVID-19. Both resources can be found at www.walman.com.

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